Job Description:
Responsibilities
Beverage Preparation: Craft hot and cold drinks according to company recipes, including espresso preparation, milk texturing, and manual brewing.
Customer Service: Greet guests warmly, answer menu questions, offer recommendations, and ensure a welcoming atmosphere.
Equipment Maintenance: Clean, sanitize, and perform basic troubleshooting on espresso machines, grinders, and blenders.
POS & Transactions: Operate point-of-sale systems, handle cash, and process card payments accurately.
Stock & Inventory: Monitor ingredient levels (coffee beans, milk, syrups) and assist with restocking and organizing supplies.
Health & Safety: Strictly adhere to food safety guidelines and maintain a highly sanitary service area.
Core Skills & Qualifications
Product Knowledge: Understanding of coffee origins, roasting profiles, and flavor characteristics.
Technical Skills: Precision in grinding, tamping, and creating latte art.
Soft Skills: Strong communication, multitasking, teamwork, and a customer-first attitude.
Physical Stamina: Ability to stand, bend, and lift for extended periods.
Industry:
IT-ITeS
Category:
IT-ITeS
Skills:
Communication